General (2)
Find help for using the Support Portal, managing account access, and optimizing browser performance.
Admin Tools & System Settings (3)
Configure core platform settings, manage communication tools, build out billing structures, and customize system automation and templates.
Inside the Claim File (5)
Claim information is organized into tabs. These articles guide you through the fields and features available within each tab.
Features, Tools & Highlights (10)
Learn about key platform workflows, tools, and features and how they help streamline your claims process.
Integrations (6)
Find helpful guides and video tutorials on how to use and configure integrations provided as part of your system setup.
FAQs & Issues (8)
Get answers to the most commonly asked questions and issues.
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What characters should I avoid in file names or directories?
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What should I do if I get an error when uploading a document?
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Last Known Browse Path Not Saving Upon Uploading Documents
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Why am I not receiving emails from ClickClaims?
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Why aren't system emails sending out of ClickClaims?
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Retaining Format When Emailing Claim Notes
Video Tutorials (6)
View step-by-step videos to help you get the most out of our solutions.
Webinars (1)
Register for live webinars or view past webinars on-demand.
Training Courses (3)
Structured learning paths featuring curated video tutorials to guide you through key layouts and workflows.
Release Notes (4)
Stay up to date with the latest product updates, improvements, and bug fixes.